IRENE STEENHAGEN
Mobile 076 465 3608 | Irene@irenesteenhagen.co.za
Project Manager / Business Analysis
The positions I have excelled in, are those where I work with a team and can work on my own, in which I can combine a number of talents to make technology work for our customers, to their specific needs. Project Manager / Business Analysis / Technical Analysis / Business Solutions Consultant / RF Specialist / Technical Writing / Technology Solutions / Business Case Development.
CAREER HISTORY
Bombardier UK (SA branch), Contract Administrator (Automatic Fare Collection - AFC), September 2010 to December 2011
- I am responsible for the Communication between the AFC project manager, the stakeholders and the subcontractor.
- I am responsible to keep the Finances of the subcontractor in check.
- During the Testing and commissioning phase I was seconded to assist with testing and commissioning, operational and maintenance manuals were supplied by the subcontractor.
- I was requested to update some of the operational manuals.
Achievements
- Within 2 months of starting on the project I had the Finances of the subcontractor in check. (2010)
Reason for leaving: End of project, the Gautrain system is complete.
Nini’s, Business Solutions Consultant, July 2008 to August 2010
- Review customer problem and resolve it into a URS
- Develop a technical and business proposal
- Present to customer - together with the Account Manager present the proposal to the customer.
- Design solution – design, prototype and project plan proposal for customer signature.
- Gain acceptance – review, refine and sign deal.
- Manage implementation of solution – project manage solution until final commissioning complete.
Reason for leaving: Project complete.
Transtel, Technical Analyst / Business Analyst, December 2002 to June 2008
- Promoted to investigate, collect, analyse, and provide technical wireless solutions for this R46B rail transportation company. Designed and created prototypes. Managed up to R100M in project budgets, 10 staff, and worked closely with 20 vendors
- Review customer problem and resolve it into a URS
- Develop a technical and business proposal
- Present to customer - together with the Account Manager present the proposal to the customer.
- Design solution – design, prototype and project plan proposal for customer signature.
- Gain acceptance – review, refine and sign deal.
- Manage implementation of solution – project manage solution until final commissioning complete.
- MPT1327, Two-Way Radio, WIMAX, WIFI, P25 and TCP/IP network design. Think technically and explain in non-technical terms. Convert my understanding of the technical solution into commercial terms for customers and non-technical staff. Understand the company as a whole, the customer requirements and the telecom industry and the future in the industry.
Achievements
- Streamlined logistics handling. A container dock was expanding and purchased a high performance crane, but was slowed due to time administrative processes. Listened to client’s needs and installed a WiMax network. Used GPS data with container data to provide Yard Manager real-time shipping information. Completed in two months. (2007)
- Integrated WiFi into hospital operations. Contacted by Medicross to create a reliable network that allowed five area hospitals to connect X-ray equipment to a dedicated printer in a remote location. Evaluated systems, determined bandwidth requirements, and replaced wire-line system. Finished R500K project in five months. (2004)
- Saved lives with cost effective system. Transnet has 200+ transportation tunnels with no communication facilities leading to 130 accidents, 28 derailments, and 300+ fatalities – creating millions of rand’s in capital losses. Proposed and installed a R1M RF system. Decreased to 52 accidents, seven derailments, and 55 fatalities the next year – all due to human error. (2006-2007)
- Improved city-wide transportation system. Riots resulted after recently installed copper lines were removed by local residents, backing up 1,000+ trains across 2,200 miles of track. Prevented further destruction of trains, which cost R42M+ to fix, with a R350K wireless prototype in five locations. Bolstered service and reliability. (2008)
- Completed ISO 14000 Environmental Auditor exam, implemented skills gained on a day to day basis and started the ISO 14000 certification and education program for Transtel. (2002)
Reason for leaving: need a new challenge.
Transtel, Quality Assurance Officer, June 2002 to November 2002
- Inspect GSM sites build by Transtel and/or Subcontractors. Ascertain if the sites complies with the Specifications set up by the client.
- The standards used are ISO 9000 and ISO 14000.
- Write a report once the site was visited to indicate the non - compliances and make the appropriate people aware of the corrections that need to be done. Once the corrections are done revisit the site.
Reason for leaving: Promotion
Transtel, Senior Technician Wireless Networks, June 2000 to May 2002
- Monitored National Wireless Ops Centre (NOC) network.
- Analysed fault patterns, conducted traffic studies, and upgraded infrastructure systems and processes.
- Streamlined reporting protocols, improving data and communication reliability and stabilized network.
Achievements
- Implemented a “Per node” filing system for the MPT1327 network; so that all the information of the sites on this node, the regional processor and the inter-regional processor connectivity, is all available to whoever needs it nationwide. The documents include site files, site drawings, network drawings, subscriber list, traffic analysis and network upgrade recommendations presented to the engineering team. (2000)
Reason for leaving: Promotion
Reutech (Barlow World Group), Senior Service Technician, January 1996 to August 1999
- Provided technical repair and calibration on a wide range of Test and Measurement equipment for this R59B OEM defence contractor.
- Maintained the equipment repair manuals library and its database.
- Did quotes for the equipment in for repair.
- Assisted colleagues with repairs.
Reason for leaving: The military tender for the repair and calibration of the test and measurement equipment when to another company, the techs on the tender were no longer required.
S.A. Electro-Medical, Group Leader, September 1990 to December 1995
- Provided technical repair and calibration of Rhode & Schwarz Test and Measurement equipment.
- Did quotations on repairs for customers.
- Made arrangements for the procurement of the spares required for a repair if not available in the store.
- Assisted other technicians if required.
- Assisted customers over the phone with operation instructions for their test equipment.
Reason for leaving: Need a new challenge
EDUCATION
- HNDT (Telecom) (T4 Diploma), Tshwane University of Technology Pretoria, 1986
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ISO 14000 Environmental Auditor (Certificate), Aspects International, London, 2002
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Small Business Management Diploma, Damelin Business School, Pretoria, 1994
- Microsoft Certified Systems Engineer (MCSE) NT4, (IIS and TCP/IP electives), Damelin, Johannesburg,2000
- Ph D Life Coaching, University of Metaphysical Science, 2007
- MBA, Edinburgh Business School, Intended 2012
COMPUTER LITERACY
Computer Literacy – MS Word, Excel, PowerPoint, Adobe Creative Suite, Outlook, Visio
PERSONAL DETAILS
- ID No. – 6002120050083
- Languages – English, Afrikaans, Dutch
References and Certificates Available on Request.
-O-
SKILLS MATRIX:
1 Had appropriate training only |
2 Limited practical experience |
3 Solid practical experience |
4 Well versed, extensive experience |
5 Expert, extensive experience |
SKILL |
NAME |
MONTHS EXPERIRENCE |
LAST USED |
LEVEL |
PROGRAMMING LANGUAGES |
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C++ |
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12 |
2003 |
2 |
Java |
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12 |
2007 |
2 |
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DATABASES |
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MS Access |
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24 |
2010 |
2 |
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TESTING TOOLSETS |
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OPERATING SYSTEMS |
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MS Windows |
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120 |
today |
5 |
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NETWORKS |
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wifi |
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2009 |
4 |
wimax |
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2012 |
4 |
MPT1327 |
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2012 |
4 |
Tetra |
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2012 |
4 |
GSM |
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2012 |
4 |
CDMA |
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2012 |
4 |
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INDUSTRY APPLICATIONS |
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OTHER |
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ISO 9000 |
|
96 |
2011 |
4 |
ISO14000 |
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96 |
2012 |
4 |
Technical Writing |
|
90 |
2011 |
4 |
Project Management |
|
90 |
2012 |
4 |
Technology Solutions |
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90 |
2011 |
4 |
Business Case Development |
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90 |
2012 |
4 |
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