Address
P.O. Box 52 Linbro Park 2054

Cell: 076-465-3608
E-mail: Irene.steenhagen(at)gmail.com

Nationality
South Africa and Nederland

COMPUTER PROFICIENCY

MS Word, Excel, PowerPoint, Adobe Creative Suite, Outlook, Visio

A Few Keywords about My Skills;

MPT1327, Tetra, P25, Two-way, GSM, CDMA, TCP/IP, WiFi & WiMax Networks / ISO 9000 & 14000 / Prototypes / Technical Writing / Global Program & Project Management / Technology Solutions / Business Case Development.

The positions I have excelled in are those where I work with a team and can work on my own, in which I can combine a number of talents to make wireless technology work for our customers, to their specific needs. RF Specialist / Project Manager / Business Solutions Consultant / Technical Analysis / Business Analysis / Technical Writing / Technology Solutions / Business Case Development.

ACHIEVEMENTS

Bombardier (SA): Within 2 months of starting on the project I had the Finances of the subcontractor in check. (2010)

Improved city-wide transportation system. Riots resulted after recently installed copper lines were removed by local residents, backing up 1,000+ trains across 2,200 miles of track. Prevented further destruction of trains, which cost R42M+ to fix, with a R350K wireless prototype in five locations. Bolstered service and reliability. (2008)

Completed ISO 14000 Environmental Auditor exam, implemented skills gained on a day to day basis and started the ISO 14000 certification and education program for Transtel. (2002)

Saved lives with cost effective system. Transnet has 200+ transportation tunnels with no communication facilities leading to 130 accidents, 28 derailments, and 300+ fatalities – creating millions of rand’s in capital losses. Proposed and installed a R1M RF system. Decreased to 52 accidents, seven derailments, and 55 fatalities the next year – all due to human error. (2006-2007)

Designed, built, and implemented emergency response solution. (Emergency caravan) Transnet needed a deployable product to improve communications during investigations in rugged terrain. Designed and oversaw creation of seven R1.4M high-tech caravan units. (Two-way radio, Convergent switch with LCR, Delivered finished project in six months and built six more upon request the following year. (2005-2006)

Streamlined logistics handling. A container dock was expanding and purchased a high performance crane, but was slowed due to time administrative processes. Listened to client’s needs and installed a WiMax network. Used GPS data with container data to provide Yard Manager real-time shipping information. Completed in two months. (2007)

Integrated WiFi into hospital operations. Contacted by Medicross to create a reliable network that allowed five area hospitals to connect X-ray equipment to a dedicated printer in a remote location. Evaluated systems, determined bandwidth requirements, and replaced wireline system. Finished R500K project in five months. (2004)

Implemented a “Per node” filing system for the MPT1327 network; so that all the information of the sites on this node, the regional processor and the inter-regional processor connectivity, is all available to whoever needs it nationwide. The documents include site files, site drawings, network drawings, subscriber list, traffic analysis and network upgrade recommendations presented to the engineering team. (2000)

WORK EXPERIENCE

Company: Bombardier UK (SA branch)

Position: Contract Administrator (Automatic Fare Collection - AFC)

Duration: September 2010 to August 2011

I am responsible for the Communication between the AFC project manager, the stakeholders and the subcontractor; I am responsible to keep the Finances of the subcontractor in check.

The extra mile, because I can;

During the Testing and commissioning phase I was seconded to assist with testing and commissioning, operational and maintains manuals were supplied by the subcontractor, I was requested to update some of the operational manuals.

Reason for leaving:

End of project, the Gautrain system is complete.

Company: Nini’s

Position: Business Solutions Consultant

Duration: July 2008 to present

1. Review customer problem and resolve it into a URS

2. Develop a technical and business proposal

3. Present to customer - together with the Account Manager present the proposal to the customer.

4. Design solution – design, prototype and project plan proposal for customer signature.

5. Gain acceptance – review, refine and sign deal.

6. Manage implementation of solution – project manage solution until final commissioning complete.

Reason for leaving:

These projects are ongoing.

Company: Transnet Telecoms (Transnet Freight Rail)

Position: Chief Engineering Technician (RF engineering)

Duration: July 2007 to June 2008

2. Review customer problem and resolve it into a URS

2. Develop a technical and business proposal

3. Present to customer - together with the Account Manager present the proposal to the customer.

4. Design solution – design, prototype and project plan proposal for customer signature.

5. Gain acceptance – review, refine and sign deal.

6. Manage implementation of solution – project manage solution until final commissioning complete.

Reason for leaving:

I prefer to be in a telecom / IT environment, this position turned to rail specific for me.

Company: Transtel

Position: Technical Analyst / Business Analyst

Duration: December 2002 to June 2007

Promoted to investigate, collect, analyze, and provide technical wireless solutions for this R46B rail transportation company. Designed and created prototypes. Managed up to R100M in project budgets, 10 staff, and worked closely with 20 vendors

1. Review customer problem and resolve it into a URS

2. Develop a technical and business proposal

3. Present to customer - together with the Account Manager present the proposal to the customer.

4. Design solution – design, prototype and project plan proposal for customer signature.

5. Gain acceptance – review, refine and sign deal.

6. Manage implementation of solution – project manage solution until final commissioning complete.

MPT1327, Two-Way Radio, WIMAX, WIFI, P25 and TCP/IP network design. Think technically and explain in non-technical terms. Convert my understanding of the technical solution into commercial terms for customers and non-technical staff. Understand the company as a whole, the customer requirements and the telecom industry and the future in the industry.

Reason for leaving:

Transtel was split, between Neotel and Transnet Freight Rail. I was moved to Transnet Freight Rail.

Company: Transtel

Position: Quality Assurance Officer

Duration: June 2002 to November 2002

1. Inspect GSM sites build by Transtel and/or Subcontractors. Ascertain if the sites complies with the Specifications set up by the client.

2. The standards used are ISO 9000 and ISO 14000.

3. Write a report once the site was visited to indicate the non - compliances and make the appropriate people aware of the corrections that need to be done. Once the corrections are done revisit the site.

Reason for leaving: Promotion

Company: Transtel

Position: Senior Technician Wireless Networks,

Duration: June 2000 to May 2002

Monitored National Wireless Ops Centre (NOC) network. Analyzed fault patterns, conducted traffic studies, and upgraded infrastructure systems and processes. Streamlined reporting protocols, improving data and communication reliability and stabilized network.

Reason for leaving: Promotion

Company: Reutech (Barlow World Group)

Position: Senior Service Technician

Duration: January 1996 to August 1999

Provided technical repair and calibration on a wide range of Test and Measurement equipment for this R59B OEM defence contractor. Maintained the equipment repair manuals library and its database. Did quotes for the equipment in for repair. Assisted colleagues with repairs.

Reason for leaving:

The military tender for the repair and calibration of the test and measurement equipment when to another company, the techs on the equipment were no longer required.

Company: S.A. Electro-Medical

Position: Group Leader

Duration: September 1990 to December 1995

Provided technical repair and calibration of Rhode & Schwarz Test and Measurement equipment. Did quotations on repairs for customers. Made arrangements for the procurement of the spares required for a repair if not available in the store. Assisted other technicians if required. Assisted customers over the phone with operation instructions for their test equipment.

Reason for leaving:

No more space to grow.